Term and Conditions

Welcome to Deals Thessura Store (“we,” “us,” or “our”). These Terms and Conditions govern your access to and use of our website thessura.com and all purchases made through our platform. By accessing our site or making a purchase, you agree to be bound by these terms.

1. Website Access and Use

1.1 Eligibility

Our services are available to individuals who are at least 18 years old or the age of majority in their jurisdiction. By using our site, you represent that you meet these requirements.

1.2 User Responsibilities

You agree to:

• Provide accurate account information
• Maintain the confidentiality of your login credentials
• Not use our site for any illegal or unauthorized purpose
• Comply with all applicable laws and regulations

1.3 Intellectual Property

All content on our site, including text, graphics, logos, and product designs, is our property or licensed to us and protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express permission.

2. Products and Services

2.1 Product Descriptions

We strive for accuracy in all product descriptions, images, and specifications. However, slight variations may occur. Colors may appear differently depending on your monitor settings.

2.2 Product Availability

All items are subject to availability. We reserve the right to limit quantities and discontinue products without notice.

2.3 Non-Returnable Items

For hygiene reasons, we cannot accept returns on:

• Bath & Body products (opened or unopened)
• Beauty products (Body Moisturizers, Cleansers, Eye Creams & Treatments)
• Used Candles & Home Scents
• Personal care items
• Final sale items (marked at purchase)

3. Orders and Payment

3.1 Order Process

Placing an order constitutes an offer to purchase. We reserve the right to accept or decline orders for any reason, including suspected fraudulent activity or product unavailability.

3.2 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

All payments are processed securely. You authorize us to charge the full amount to your selected payment method.

3.3 Pricing

All prices are in US Dollars (USD). We reserve the right to adjust prices at any time, but changes will not affect confirmed orders.

4. Shipping and Delivery

4.1 Processing Time

Orders are processed within 1-2 business days (excluding weekends and holidays). You will receive tracking information via email once your order ships.

4.2 Shipping Options

Method	Carrier	Cost	Delivery Time
Standard Shipping	DHL or FedEx	$12.95	10-15 business days after shipment
Free Shipping	EMS	Free for orders over $50	15-25 business days after shipment

4.3 International Orders

We ship worldwide except certain Asian regions and remote areas. International customers are responsible for:

• Customs fees and import duties
• Providing accurate delivery information
• Any additional taxes or charges imposed by their country

5. Returns and Exchanges

5.1 Return Policy

We accept returns within 15 days of delivery for most items, provided they are:

• In original, unused condition
• With all tags attached
• In original packaging (including dust bags for accessories)
• Accompanied by a copy of your invoice

5.2 Return Process

1. Contact our Concierge Team at [email protected] within 15 days
2. Include your order number, items to return, reason, and preference (refund/exchange)
3. Receive return authorization and instructions
4. Ship items using provided label (US) or as directed (international)

5.3 Refunds

Approved refunds will be processed within 5-7 business days after we receive your return. Note:

• Original shipping fees are non-refundable unless the return is our error
• International customers pay return shipping unless the error is ours
• Customs fees are non-refundable

6. Liability and Disputes

6.1 Limitation of Liability

To the fullest extent permitted by law, Deals Thessura Store shall not be liable for any indirect, incidental, or consequential damages arising from your use of our site or products.

6.2 Product Use

You agree to use all products as intended and according to manufacturer instructions. We are not liable for misuse or allergic reactions to beauty products.

6.3 Dispute Resolution

Any disputes shall be resolved through good faith negotiations. If unresolved, disputes shall be settled in the courts of Greenfield Ctr., NY, USA.

7. General Provisions

7.1 Changes to Terms

We may update these terms periodically. Continued use after changes constitutes acceptance of the new terms.

7.2 Governing Law

These terms are governed by the laws of the State of New York, USA.

7.3 Contact Information

Deals Thessura Store
2457 West Virginia Avenue
Greenfield Ctr., US 12833
Email: [email protected]